Privacy policy
Last updated: 4 October 2026
Martijn van Lith, trading through the MVL customer-facing business and publication brands used on this store ("MVL", "we", "us" or "our"), operates this online store. Shopify provides the ecommerce platform and may process personal information in connection with your use of the store, checkout and related services.
Information we may collect
Depending on how you use the store, we may collect or receive information such as:
• your name and contact details;
• billing details and order information;
• email address and communication preferences;
• account information if customer accounts are enabled;
• products viewed, purchased or downloaded;
• support messages and information you choose to provide;
• device, browser, IP address and usage information collected through Shopify or other enabled website services;
• payment confirmation and transaction status. Full payment-card details are handled by the relevant payment provider and are not required to be sent to MVL support.
Why we use information
We may use personal information to:
• process and fulfil purchases;
• provide digital downloads or account access;
• communicate about orders, access issues, updates or support;
• prevent fraud and protect store security;
• maintain transaction and business records;
• improve the store and customer experience;
• send marketing communications where permitted and where the appropriate consent or other lawful basis exists;
• comply with applicable legal or regulatory obligations.
Shopify and service providers
Shopify hosts the store and processes information needed to provide ecommerce, checkout, payment, security and related functionality. We may also use service providers for email, hosting, analytics, customer support, file delivery and other business functions. Information may be processed in countries other than the country where you live, subject to the safeguards and terms used by the relevant provider.
Marketing choices
Where marketing communications are sent, you can use the unsubscribe option provided in the message or contact us. Transactional or service communications about an order, account, security issue or support matter may still be sent where necessary.
Data minimisation and sensitive information
Please do not send passwords, full payment-card details, security codes, unnecessary identity documents, health records or other sensitive personal information through ordinary support email unless it is specifically required for a lawful and clearly explained purpose.
Retention and security
We retain information for as long as reasonably needed for the purposes for which it was collected, including order fulfilment, support, security, accounting, tax, dispute handling and legal obligations. No internet or storage system can be guaranteed completely secure, but reasonable safeguards should be used for information handled through the store and connected services.
Access, correction and privacy questions
Depending on applicable law, you may have rights relating to access, correction, deletion or other handling of your personal information. To make a privacy enquiry or request, contact:
inquiries@martijnvanlith.com.au
We may need to verify that a request relates to the correct person before acting on it.
Complaints
If you have a concern about how personal information has been handled, contact us first at inquiries@martijnvanlith.com.au so the issue can be reviewed. Depending on the law that applies to you and the business, you may also have rights to contact the relevant privacy or data-protection authority.
Children
The store is not intended to collect personal information directly from children where doing so would require parental or guardian involvement under applicable law.
Changes to this policy
This policy may be updated to reflect changes in the store, technology, service providers, products or legal requirements. The current version and update date will be published through the store.